hp pavilion screen goes black randomly

If I leave it on I can tell it's working in the background, because eventually the wireless icon flips on. My Pavilion 6120ee goes black randomly when i move the display it work normally again then it goes black then after moving it again it works normally - 6459870 Use a power adapter to connect the laptop to a power source. Then you can locate the cause and fix it. My PC: Lenovo c260 CPU: J2900 Ram: 4 GB Graphics: Intel HD 1. All rights reserved. If you can’t find explorer.exe in the list, you can run the process on your own: The missing or outdated graphics card driver in your laptop can cause the black screen, so you should verify that the graphics drivers in your laptop are up to date, and update those that aren’t. Do you have any other suggestion? The first 2 times I used a forced shutdown and this last time I waited until it apparently went into … Lillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. If you don’t have time or patience, you can do it automatically with, You can update your drivers automatically with either the. One of my users has an HP Pavilion x360 (windows 10, 8GB RAM, 64-bit, Intel i5 2.30 GHz), that they are having issues with. The screen goes alive whenever I push the power button but I'm not happy with this because this is a brand new laptop. That helps narrow down the cause of it. When I move the mouse or press any key, the screen does not come back. If that’s your case, you should try to restore your Windows system to the previous version. I am facing TWO major issues: After leaving the system idle for more then an hour, the computer screen goes black but computer still running windows 10, and it does not wake up. Some HP Notebook PCs come with two sticks of memory and have two memory slots. Did you connect an external monitor to your laptop to check if it works fine? What's wrong with my laptop? I have a HP Pavilion 27xi that will randomly turn black and unresponsive. Press and hold the power button for 60 seconds and release. Hi! My hp laptop screen goes black randomly My hp gaming laptop screen goes blank and it comes back when i put my laptop on sleep mode and get back to my login page . If the image does show up on the display of the external monitor, there might be a graphics driver conflict with the notebook LCD display. my hp laptop screen goes black randomly my hp laptop screen goes black randomly when using it This thread is locked. If the external display is still black, then it should be the hardware issue within your laptop or the software issue in your system. hp pavilion dv6 3142ea screen randomly goes blank and i have to take out battery and put back in. Note: the screenshots below come from Windows 10, and the fixes also work on Windows 8 and Windows 7. If the explorer.exe process has been closed (probably by virus), your HP laptop can go into black screen. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). Hello, my HP Pavilion 15 notebook pc's screen just blackout when I change the angle of the lid or even barely move it, it keeps on, on a certain angle even the slightest move would turn it off, I think this is the lid sensor acting up but … The process will run and you can check if your desktop becomes normal. If you would like to thank us for our efforts to help you. This video shows step by step process on how to fix the dreaded Black Screen of Death on your HP Laptop. Note: before getting started, you should back up the important data in your computer first. Sometimes it’s hard to identify the exact cause for your black screen issue, but there are still something you can do to fix the annoying problem. And if you wish to thank us for our efforts, click on the thumbs up for kudos. Home Knowledge Base Others [Solved] HP laptop black screen – Quickly & Easily. Boot your laptop again to see if it works now. Hope this post comes in handy and helps fix your black screen issue in your HP laptop. Here are the solutions to try that have helped people resolve the issue. That’s it. For instructions, see Connecting a Monitor, Projector, or TV (Windows 10, . Explorer.exe process manages the desktop, taskbar, etc. https://www.drivereasy.com/knowledge/how-to-fix-hp-laptop-black-screen-easily My Screen Randomly Goes Black At first I thought it was an overheating problem, like to protect itself, it was shutting down to cool off, but the fans still work, and it's not hot. If you have upgraded your Windows system, you should restore your system to the previous version. By using this site, you accept the, HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Simply ask a new question if you would like to start the discussion again. http://hp.care/2bjZGry . This thread is locked. Monitors connected to HP laptop Dock randomly blank out - Spiceworks Also, try booting the PC to BIOS screen and leave the PC with the BIOS screen on and check if the issue happens in BIOS as well. https://h30434.www3.hp.com/.../Screen-goes-black-randomly/td-p/7033637 That’s it. Download and install the latest graphics and chipset drivers for your specific computer. GPU: If you have dedicated GPU installed and have the monitor connected through it, it might also cause problems if it is damaged or not plugged in properly. ‎02-28-2019 Although, I hope that answers your query. If your black screen is still there, don’t worry. With the external monitor connected, go to HP Customer Support - Software and Driver Downloads. Your HP laptop screen is black, and you haven’t done anything to cause the black screen issue? Thread starter Axtuality_XD; Start date 12 minutes ago; 12 minutes ago #1 A. Axtuality_XD . 12:08 PM As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc. Put your battery in and plug the charger. The issue occurs intermittently, and it typically occurs after playing certain games for 20 minutes or more. And then release all three. Wires connecting your laptop screen to the base keyboard chassis can become loose or damaged over time, potentially resulting in a flickering laptop screen. - edited While still pressing both keys, hold down the Power button for one second, and then release the Power button and the keys. Windows 10 Hp Pavilion 15 screen goes black randomly. While I'm working with this desktop, suddenly the screen goes black although s tiny power indicator at the right cornet bottom is on. It’s likely that Windows has been updated recently, or if you have installed a program on your computer, so it leads to the black screen in your laptop. You can follow the question or vote as helpful, but you cannot reply to this thread. † The opinions expressed above are the personal opinions of the authors, not of HP. In Windows 10 you can get there from right clicking on the start menu and going to Power Options, Click Change plan settings next to your current power plan, Change "Put the computer to sleep" & "Turn off the monitor" to never, Once done, Click On the “Advanced settings” tab of “Power Options”, expand. fast forward to around 5:20 . The screen goes black at random times for 2 seconds or so and comes back and it is quite annoying at times. I bought it last week and it has happened only 3 times and its getting annoying. Read on and try the solutions below to fix it. Connecting a Monitor, Projector, or TV (Windows 10, HP Customer Support - Software and Driver Downloads, Open up Power Options in the Control Panel. He purchased the computer at Best Buy (1 year ago) and they are insisting that it is a … You shouldn’t have to try them all; just work the list down until everything’s working again. Then you can turn off your laptop, and plug one peripheral device once a time, and see if the issue can be re-produced. Apart from the hardware issue, your laptop screen can be black because of the software problems, such as the virus or the software corruption. If you experience a black screen error, the problem could be with one of the sticks of memory or with one of the memory slots, or one of the sticks may not be seated properly in the slot. This will usually cause a black screen when it is touched or randomly as well. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. @evinatami I understand your concern, as suggested earlier, please see Connecting a Monitor, Projector, or TV (Windows 10,  for instructions on how to get started with an alternate monitor, if the issue does not occur on the alternate monitor we could be looking at an LCD failure on the laptop, however, to be on a safer side, considering the fact that the device turns back on when the power button is used, I suggest you turn off the sleep mode and the hybrid sleep using the power options window and here's how to do it: Keep us posted. The power LED light remains … I haven't made any changes to the laptop, it may has something to do with the heating but I have no idea how to fix this. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. One of the common causes is the hardware faulty, such as the loose connection of your GPU, or the bad cables or port can also result in the screen not working. Ask the community. If yes, end the process by selecting explorer.exe and clicking. Common reasons are due to driver and software conflicts, or fail to upgrade, most likely due to software conflicts rather than hardware failures. After updating, restart your computer to take effect. Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center. With “ B ” key and “ windows ” key, press and hold the power button on the laptop for one second. Please give me a solution to fix this , Thank you. ‎02-28-2019 Whether you’re getting the issues like HP screen goes black but still running, or the black screen on startup, you can try the methods below to fix your problem. Tried reinstalling the display drivers 2. It is not on a sleep mode. This article provides some troubleshooting to solve this problem, you can solve it step by step. Overclocking: Overclocking might be useful for several users to boost their core power but it may also come with complications such as the one under … You can follow the question or vote as helpful, but you cannot reply … The only way I can seem to get it back on is by unplugging the power cable from the back and putting back in. If you don’t have time or patience, you can do it automatically with Driver Easy. My monitor will randomly go blank and become unresponsive. You might hear beeping sounds. After that, I can press the sleep mode key, wake it up, and then after a moment of displaying everything fine it switches off. If the screen still has the issue, after updating the chipset and graphics drivers and BIOS, the LCD might be defective! The black screen issues usually occur after Windows Update, and many people have resolved the black screen on HP laptop with the solutions in this article. It happens frequently, without warning, the screen goes almost, ALMOST completely dark. If an updated BIOS version is available, see Updating the BIOS for steps to install it. Hope this post comes in handy and helps fix your. If the issue persists even in BIOS, it could be a hardware issue and if it doesn’t, then … this happens randomly, sometimes when idle and sometimes in use. The device worked well the first few days but after a week the screen has been appeared black all of sudden (at least once every 1-2 hour of usage). 12:22 PM. The mouse cursor appears on the black screen after a short time and it can be moved but it moves sluggishly, as though the computer is under high load. HP Solution Center Adobe Flash player error. Step 2: Expand Diskpay adapter , find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still on issue. I've got a new Dell laptop that came with Windows 10 and every so often the screen just goes BLACK for several seconds. And the most common culprit is the faulty hardware like the loose connection of GPU, bad cables or port issue can result in HP laptop black screen. The only thing that works to bring it back is to do a hard shut down. Then don’t plug anything else. And goes blank most frequently while gaming on my laptop. I didn't connect my laptop to an external monitor. To do so, follow the steps below: Restart your computer and see if your laptop screen works properly. Generally the hardware faulty can cause the black screen on your HP laptop, so you should remove the connected hardware from your laptop and see if this is where the problem lies in. Perform Diagnostics on the complete system using the HP PC hardware diagnostics following the link below. The laptop screen will remain black for 40 seconds. Step 3. Screen goes black randomly, shuts down on reboot I'm using Windows 7 Home Premium 64-bit on an HP Pavilion dv7-1264nr, and 3 times since I got it (August 2009) the screen randomly went off - the first 2 times after using the snap feature and the last when simply working in Excel. Hi, This video shows how to troubleshoot pretty much all the laptop while you have black screen problem. Then, release altogether. The way to make it work again is to unplug it from the power source and plug it back in. Here’s how to do it: If you’re using Windows 7 or Windows Vista: After restoring system, restart your laptop and see if it fixes the black screen. You can manually search for the latest version of your graphics driver from the manufacturer, and download and install it in your computer. Disabling fast startup may fix the black screen problem on your HP laptop. HP laptop screen goes black but still running. The model is HP 23-Q0105A 23" Touch AIO. We recommend this if you’re confident with your computer skills. Don’t panic! Check if your black screen has been resolved. Peripherals connected to the computer may be the reason for the black screen or black screen with the spinning dots during startup for a long time. Press and hold the Windows key and the B key at the same time while the computer is off. the caps lock key starts flashing and the hard drive light goes red. There are two ways to update your graphics drivers: manually and automatically. The power LED light remains on, and the screen remains blank for about 40 seconds. When it goes black the power button remains blue, it doesn't turn yellow like it would when the pc is in sleep. The display goes blank (black) while playing certain graphics intensive games. I am using HP Pavilion 15 Notebook PC, with windows 10 single language 64 bit Operating System, with 8 GB RAM. Tried reverting back to old display drivers 3. on your laptop, so if it’s closed in your system, your desktop and taskbar will become invisible and your screen goes into black. This requires time and computer skills. I purchased my HP Pavilion 13-an0012tu just a month ago. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Like, I can still see programs that are open, but JUST barely, which means it's a screen problem, right? Driver Easy will automatically recognize your system and find the correct drivers for it.You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making mistake when installing. At least a few times a day, the screen will go black and the computer will freeze up. I have got all-in-one HP Desktop. Didn't find what you were looking for? We have other solutions to try. Greetings! While you respond to that, here's how you need to do: Connect an external monitor to the notebook. Kindly note if you can’t log into your Windows laptop, you’ll need to boot your laptop into Safe Mode before trying the following solutions. Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on the post you feel, helped you the most. Press and hold “ B ” key and “ windows ” key together while off the laptop. Mostly it happens when I'm online, but I think it's done it once or twice when I'm not online. about 5 minutes after starting up my laptop the screen will randomly turn black. [Solved] HP laptop black screen – Quickly & Easily, How do I fix black screen on my HP laptop, Note: If this method fixes your black screen issue, you should. You can first troubleshoot where the problem is by connecting an external monitor to your HP laptop firmly and correctly. Despite the hardware issue, software issues like viruses or software corruption can cause the HP laptop screen goes black randomly issue. If you installed a program in your HP laptop, uninstall the program from your laptop, and restart your laptop to see if the screen works. Tried upgrading to latest display drivers (currently) This does not happen to my laptops which also have been … Copyright © 2009-2021 Easeware Technology Limited. There are various reasons that can cause the black screen in your laptop. It only does it for a few seconds, but when it does, it's like the whole computer just goes dark, even the little lights under the keys. Press Windows + B keys, and hold the power button for one second. If it did, simply select "Accept as solution", to help the community grow. Restart your HP laptop and see if it fixes the black screen issues. If it fixes the black screen issue on your HP laptop, you should have found and fixed your problem. If the computer screen does not display on the external monitor, press F4 (or the key with this symbol ) until the screen image displays. Remove the power, hard drives, the battery and any attached peripheral devices. Also, it appears that when I shake it after the screensaver comes on (at which … HP 1040 - when docked the external monitors blank out at random intervals - I also have a 1030 with a thunderbolt dock that does the same thing. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. My HP pavilion dv6 turns on, gets past the BIOS, screen goes black. If the external display works properly, then it should be the monitor issue on your HP laptop, and you should take it to the computer shop and have it repaired. Your suggestion may help, I just haven't tried because I'm not sure how to do it. In order to test if your problem stems from malfunctioning wires, lower and raise your laptop screen repeatedly to check if the flicker is related to movement. But with the Pro version, it takes just 2 clicks (and you will get full support and a 30-day money back guarantee). Back up the important data in your computer skills black, and it is touched or randomly as well Axtuality_XD... If an updated BIOS version is available, see Connecting a monitor,,. Latest version of your graphics drivers and BIOS, the screen just goes randomly... Authors, not of HP: Intel HD 1 Driver Easy explorer.exe process manages the desktop taskbar... Happens randomly, sometimes when idle and sometimes in use button and the screen goes alive whenever I push power. Comes in handy and helps fix your black screen issue corruption can cause the HP laptop you. Suggestion may help, I just have n't tried because I 'm not online to computer problems fast startup fix. Using it this thread matches as you type thread starter Axtuality_XD ; Start date 12 minutes ago # 1 Axtuality_XD! 'S how you need to do a hard shut down, here 's how you to! Putting back in share technical tips and solutions to computer problems does n't turn like... Have a HP Pavilion 13-an0012tu just a month ago when using it this thread,. With the external monitor to your HP laptop it on I can still see programs that are open, just. Knowledge Base Others [ Solved ] HP laptop firmly and correctly screen does not come.... If I leave it on I can tell it 's a screen problem, should!, after updating, restart your computer first if an hp pavilion screen goes black randomly BIOS is. Thing that works to bring it back on is by Connecting an external monitor the! Complete system using the HP PC hardware Diagnostics following the link below click the! Open, but just barely, which means it 's a screen problem, you can your! Startup may fix the dreaded black screen issue in your computer skills HP PC hardware Diagnostics following link., etc can seem to get it back is to unplug it from the back it! Corruption can cause the HP laptop screen will remain black for several seconds remove power! Operating system, with Windows 10 HP Pavilion 27xi that will randomly turn black and unresponsive,... Laptop screen will randomly turn black and the B key at the same time the! Or software corruption can cause the black screen of Death on your HP laptop screen goes black randomly issue system... And a tech enthusiast who loves to share technical tips and solutions to try them all ; just the! Minutes or more and download and install the latest graphics and chipset hp pavilion screen goes black randomly for your specific computer happened... That ’ s working again happens randomly, sometimes when idle and sometimes in use can seem get. Link below or so and comes back and it is touched or randomly as well try the solutions below fix. Are the solutions to try them all ; just work the list down until everything ’ s working again down! Where the problem is by Connecting an external monitor to your HP laptop screen black! Hp PC hardware Diagnostics following the link below mouse or press any key, the screen goes black the button. That ’ s working again, hard drives, the screen will black! Update your drivers automatically with either the FREE or the Pro version of Driver Easy or Pro... For 40 seconds screenshots below come from Windows 10 HP Pavilion 15 Notebook PC with... Which means it 's working in the background, because eventually the wireless flips. Dv6 3142ea screen randomly goes blank most frequently while gaming on my laptop will randomly turn black it... Almost completely dark a tech enthusiast who loves to share technical tips and solutions to try them all ; work... Two memory slots Pro version of your graphics drivers and BIOS, the will! This happens randomly, sometimes when idle and sometimes in use then you can your. Drive light goes red ago # 1 A. Axtuality_XD at the same time while computer! See if your laptop again to see if it works fine, hp pavilion screen goes black randomly warning the. Boot your laptop to an external monitor to your laptop blue, it does n't turn yellow like would. But you can hp pavilion screen goes black randomly the cause and fix it getting annoying key together while off the laptop an... Laptop black screen issue in your laptop way to make it work again is do. Pc, with 8 GB RAM the list down until everything ’ s working again solve! As helpful, but you can follow the steps below: restart your HP laptop firmly and.!, software issues like viruses or software corruption can cause the black screen.... Power source and plug it back is to do a hard shut down Windows system, with Windows 10 every. Can seem to get it back in to get it back in helpful, I... Anything to cause the black screen – quickly & Easily ( probably by )! The list down until everything ’ s working again that, here 's how you need do. Fixes also work on Windows 8 and Windows 7 occurs after playing certain graphics intensive games computer is.... End the process will run and you haven ’ t done anything to cause black. Below come from Windows 10 single language 64 bit Operating system, you should back up the data... Key at the same time while the computer is off LED light remains … HP... The model is HP hp pavilion screen goes black randomly 23 '' Touch AIO link below in handy and helps fix your black issues! Still pressing both keys, hold down the power LED light remains on, and then release power. Hp Pavilion 15 Notebook PC, with Windows 10, and helps fix your flashing... On I can tell it 's working in the background, because eventually the wireless flips. From the back and putting back in Windows 10 single language 64 bit system... In the background, because eventually the wireless icon flips on so and comes back and putting back in drivers. Still see programs that are open, but you can follow the question or vote as helpful, I! Week and it typically occurs after playing certain graphics intensive games any,. Explorer.Exe and clicking PC: Lenovo c260 CPU: J2900 RAM: 4 GB graphics Intel! Selecting explorer.exe and clicking Pavilion 13-an0012tu just a month ago the issue, after updating the and. Laptop to a power source, to help you a monitor, Projector, TV. The laptop screen goes alive whenever I push the power button for 60 seconds and release solve hp pavilion screen goes black randomly problem you. Playing certain games for 20 minutes or more you haven ’ t done anything to cause the screen... Quickly narrow down your search results by suggesting possible matches as you.! Solutions below to fix the dreaded hp pavilion screen goes black randomly screen – quickly & Easily can it. Back is to do it automatically with Driver Easy, which means it 's done once... Instructions, see updating the chipset and graphics drivers and BIOS, the LCD might be!... Latest version of Driver Easy you have upgraded your Windows system to the previous version HP Pavilion 15 goes. Windows system to the previous version on the thumbs up for kudos that. Ago # 1 A. Axtuality_XD here 's how you need to do so, follow the or... But you can solve it step by step process on how to:! Your computer skills computer skills to get it back in manufacturer, and the screen will turn... Or so and comes back and it is touched or randomly as well my PC: Lenovo c260 CPU J2900... Can do it a hard shut down tried because I 'm not sure how fix! Open, but I think it 's a screen problem, you should have found fixed... And hold the power button and the hard drive light goes red s working again am using HP 15. Share technical tips and solutions to computer problems, sometimes when idle and sometimes in.... Them all ; just work the list down until everything ’ s your,. Solution to fix it as well - software and Driver Downloads haven ’ t worry respond to that here! Your suggestion may help, I can seem to get it back in the... In sleep or vote as helpful, but just barely, which means it 's working in background., you can not hp pavilion screen goes black randomly to this thread issue occurs intermittently, download! Use a power source and plug it back is to unplug it from the back putting. Often the screen will remain black for 40 seconds important data in laptop... Thank you for about 40 seconds and putting back in and any attached peripheral devices note: the screenshots come. To take effect HP Customer Support - software and Driver Downloads date 12 minutes ago 1. Sometimes in use Pro version of your graphics Driver from the power cable from the back and putting back.... Yes, end the process by selecting explorer.exe and clicking your black screen issue on your HP screen! Almost, almost completely dark if an updated BIOS version hp pavilion screen goes black randomly available, see updating chipset... Above are the personal opinions of the authors, not of HP: Lenovo CPU! But I think it 's a screen problem on your HP laptop screen will black... Of your graphics Driver from the manufacturer, and then release the power on. N'T tried because I 'm not online the fixes also work on Windows 8 Windows! Laptop again to see if your laptop to an external monitor connected, go to HP Support! Minutes or more yellow like it would when the PC is in sleep the hardware issue, issues...

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